Last updated: September 27, 2026
Kaamai LLC ("Kaamai," "we," "us"), 61 Ariel Court, Branchburg, NJ 08853, provides restaurant back-office software. This Policy explains what we collect, why, who processes it, how long we keep it, and your rights. Contact: [email protected]. For business customers, a data processing addendum is available on request.
| Category | Examples | Purpose |
|---|---|---|
| Account data | Business name, your name, email, phone, password hash, timezone, referral code | Provide the Service, authenticate you, bill you |
| Vendor & contact data you enter | Vendor names, phones, emails, catalogs, price lists | Send the order/invoice messages you direct us to send |
| Message content | SMS/WhatsApp bodies, delivery receipts, opt-outs | Route, log, and display your conversations; prove consent |
| Voice data | Call recordings, transcripts, call metadata | Take vendor orders, confirm details, quality review |
| Operational data | Orders, invoices/photos, inventory, recipes, payments records | Matching, analytics, savings measurement |
| Billing data | Plan, subscription status (processed by Stripe — we never store full card numbers) | Charge and manage subscriptions |
| Technical data | Logins, device/browser basics, usage counters, login tokens, theme prefs | Security, reliability, support |
We do not knowingly collect data from children under 18, and the Service is not directed to children. Business KYB material you submit (legal name, EIN, owners, address) is used solely for vendor verification.
To operate the Service (send your messages, place your calls, process your orders and invoices); to bill and support you; to measure accuracy and savings you ask us to track; to secure the Service and comply with law. We use anonymized, aggregated data to improve the product. We do not sell personal information, and we do not share mobile information with third parties for their marketing.
Message text, call audio/transcripts, and invoice images are processed by AI systems (ours and our processors') to parse orders, transcribe speech, classify replies, and match invoices. AI output can be wrong — review before acting (see Terms §2). We do not permit our AI processors to use your content to train their public models beyond what their published enterprise/API terms allow, and we do not sell your content for model training.
We share data only as necessary to deliver the Service, under contracts limiting use to our instructions:
We may disclose information if required by law, to protect rights and safety, or in connection with a merger or sale (with notice). International transfers (e.g., message delivery abroad) occur only to provide the Service you request; U.S. law and this Policy apply.
By giving us a phone number (account, vendor, or lead), you represent you are authorized to do so and consent to transactional and operational messages and calls about your account and orders at that number. Message and data rates may apply. Message frequency varies. Reply HELP for help, STOP to opt out of a channel at any time; opt-outs are honored promptly and logged. AI voice calls identify as AI assistants and may be recorded; recordings are kept per the schedule below. No mobile information will be sold or shared with third parties for promotional or marketing purposes.
We use encryption in transit and at rest, hashed credentials, scoped access tokens, role-based access, and audit logging. No system is perfectly secure; use a strong unique password and tell us immediately of suspected compromise.
On verified account deletion we remove operational data within 90 days except where retention above or law requires otherwise.
Depending on your state (including California, Colorado, Connecticut, Oregon, Texas, and others), you may have rights to know, access, correct, delete, and port your personal information, to opt out of any sale/sharing (we engage in none) and of profiling, to limit sensitive-information use, and to appeal a denial. Email [email protected] with "Privacy Request" in the subject; we verify identity and respond within 45 days. We never discriminate for exercising rights. Authorized agents must include your signed permission.
The app stores a login session, restaurant context, and theme preference in your browser. We do not use third-party advertising cookies. Marketing pages may use basic privacy-respecting analytics.
We will post updates here and change the date above; material changes get in-app or email notice. Continued use after changes means acceptance.
Kaamai LLC, 61 Ariel Court, Branchburg, NJ 08853 · [email protected] (subject: "Privacy Request" for rights requests).